Shipping Information

How Delivery Works

Dear all our lovely customers,

Thank you so much for placing orders with us — we truly appreciate every single one of them!

📦 Current Order Updates Orders placed up to 29th April have now been dispatched. 

🌱 Peak Season Notice Spring and early summer are our busiest time of year as plants are carefully prepared, packed, and sent out across the country. During this period, please allow a little extra time for your order to reach you. We pack every order with care and want to make sure your plants arrive in the best possible condition — thank you so much for your patience!

🚚 Delivery Information

  • We deliver to Mainland UK only
  • Due to biosecurity and logistics restrictions, we are currently unable to deliver to Ireland, including Northern Ireland — we're sorry for any inconvenience this may cause
  • Delivery charge: £8.99
  • We are currently in our peak season — orders may take up to 5 days to arrive, though they often arrive sooner!

💚 Thank You Your support means everything to us. Whether this is your first order or you're a returning customer, we're so grateful for your patience and enthusiasm during our peak season. We can't wait for you to enjoy your new plants!

  • 📦 Delivery Cost:

    £8.99 flat rate across the UK. Or FREE when you spend over £45

  • ⏱️ Delivery Time

    3-5 working days

  • 🚚 Courier

    Yodel or DPD

Delivery Areas

We currently deliver to all UK mainland addresses.

Unfortunately, we cannot deliver to:

  • Northern Ireland
  • Scottish Highlands and Islands
  • offshore islands
  • BFPO addresses
Contact Us

Track Your Order

Once your order ships, you'll receive:

  • Email confirmation with tracking number
  • Link to track your delivery
  • Updates on delivery progress
Contact Us

Delivery Issues?

Plant arrived damaged?

Email us at secretgardeningclub2025@gmail.com within 48 hours with photos. We'll sort it out.

Parcel missing or delayed?

Contact us with your order number and we'll investigate with the courier.

Need to change delivery address?

Email us ASAP after ordering (before Monday dispatch). We'll update it if possible.

Got a Question?

We're here to help. Email us at secretgardeningclub2025@gmail.com.

Happy gardening,
The Secret Gardening Club Team 🌱